Whether you're anxiously waiting to try something new, or you're desperate for your old favorite, that time between placing your order and receiving your order can feel like an eternity. We get it, we feel it. That is why we make order fulfillment a priority. We want to get you the products you’ve been waiting for as quickly as possible.
Here’s how it works:
We love to fulfill orders fast! Generally, orders placed before 7 a.m. PST, during the work week (M-F), will be shipped that day, all others will be shipped the next business day, as long as there are no setbacks in product production.
Standard shipping generally takes 2-5 business days*. In our experience, paying more for priority shipping does not always guarantee it will get there sooner.
Shipping rate estimates for the United States:
Shipping will cost about $2.60 - $3.60 if you order 3 items (not including tea baths) or less. The cost of shipping is calculated by weight and will be shown before you confirm your purchase.
If you enter your email at checkout, we will send you a tracking number so that you may easily track your package.
*We use USPS for our shipping method. The actual shipping days are dependent on USPS and may vary. Our objective is to get your order to the post office as quickly as possible and offer you the cheapest and fastest option available.
For cheaper rates on international shipping, contact us directly at firstname.lastname@example.org
We are passionate about our products and we are passionate about our customers. We want everyone, whether you become a life long fan or not, to have the best possible experience. If you are not happy, we will work with you to make sure that you leave satisfied. 100% satisfaction guaranteed. If you have any issues or concerns, please contact us directly at email@example.com or give us a call at (509).525.5683 and we will get it taken care of as quickly as possible.